Aurora Wardrobe accepts all major credit cards, including Visa, Mastercard, American Express, and more.

If you're unsure whether your preferred payment method is supported, simply proceed to the checkout page to view all available options.

If you'd like to cancel for any reason, please email us at info@aurorawardrobe.com as soon as possible. Be sure to include your name, your order number (e.g. #0000), and the reason for cancellation.

Please note: cancellations are only possible within 8 hours of placing your order. After this time, we’re unable to stop the fulfillment process.

Your order number is a four-digit code preceded by a # (e.g. #1234). You’ll find it in your order confirmation email. If you haven’t received the email, please contact us at info@aurorawardrobe.com. of a response that you might give.

It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

No worries—we’ll take care of it right away! Just send us an email at info@aurorawardrobe.com, and we’ll handle it for you.

No account? No problem! You can place an order without creating an account.

Please email us as soon as possible at info@aurorawardrobe.com. Include your name, your order number (e.g. #0000) from the confirmation email, and a clear description of the issue. We’ll work with you to find the best possible solution!

Please email us as soon as possible at info@aurorawardrobe.com. Include your name, the order number from your confirmation email (e.g. #0000), and a clear explanation of what’s wrong with the item.

Also, attach a clear photo or video showing the defect.

Unfortunately, return shipping costs to us are at your own expense. The costs therefore depend on the courier you choose. For more information, we recommend consulting the respective provider's website for current rates.

We have a 14-day return period. The return period begins on the day you receive the item. Please note: Certain return conditions apply. You can only return the item if:

• The return period has not yet expired.
• The product is in its original packaging with all labels still attached.
• The product has not been used yet.
  
  For further information on returns, please read our return policy.

You can expect the refund for your returned order to be credited to your account within a few business days after we send you an email confirming the return.